Shipping policy
Shipping Policy
At ShopValora, we aim to make your shopping experience simple and reliable. We carefully process and ship every order so that your product reaches you safely.
Order Processing
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Orders are usually processed within 1–2 business days after confirmation.
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You will receive order and shipping updates through the contact details provided at checkout.
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Orders may be delayed during weekends, public holidays, or due to circumstances beyond our control.
Delivery Time
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Orders are generally delivered within 5–8 business days after dispatch.
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Delivery times may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.
Shipping Charges
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Shipping charges are included in the product price unless otherwise mentioned at checkout.
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There are no hidden shipping charges.
Order Tracking
Once your order has been shipped, tracking information will be provided when available so you can monitor your delivery status.
Delivery Issues
If your order arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery with your order details and clear photos/videos of the product and packaging.
Delayed or Lost Orders
While we work with reliable shipping partners, unexpected delays can sometimes occur. If your order is significantly delayed or appears to be lost in transit, please contact our support team and we will assist you in resolving the issue.
ShopValora reserves the right to update this Shipping Policy when necessary.